INTRODUCTION

Welcome to Thorp House Nursing Home. On behalf of the proprietors and staff we would like to offer you a very warm welcome. We hope that your stay with us is as comfortable as possible. We will endeavour to give you any assistance needed to enable you to lead as fulfilling a life as possible, for as long as possible. We would like you to think of Thorp House as your home where we are the guests.

The main building dates back to Victorian times and Peacock and Mallard wings from more modern times. Because of this it is very difficult to ensure uniformity throughout the building which you would find in a purpose built nursing home. We have, however, tried to maintain some aspects of character and a family feel to the whole building.

OUR AIM

Our aim is to provide high quality care which supports the individual needs of our client group. This care will be based upon the individual client's likes and dislikes and built around a sound assessment of needs. We will strive to make our care person centred.

To achieve this we feel that all our staff should be well trained to enable them to assist the client in all aspects of their daily living; therefore we have introduced a training plan which will allow them to achieve this.

All our clients will have a holistic and thorough assessment of their needs taking into account their social, psychological and physical needs.

The management team is backed up by a team of dedicated professional staff, including, qualified nurses, care assistants, cleaners and kitchen staff who will all endeavour to provide excellent care. We will ensure that your rights to privacy, dignity, independence, choice and fulfilment are respected.

We at Thorp House aim to provide you with the best environment that is conducive to enabling maximum independence, while still offering full support when required. We are always open to new ideas that can enhance our resident's lives and improve our service to them.

Our aim is to provide the highest standard of care possible to all our residents, whatever their level of need. We will provide the same standard of care regardless of age, race, religion, colour, sexual orientation or cognitive ability.

We will formulate an individual plan of care for each of our residents based on a thorough assessment of their needs. To do this we will use a proven assessment tool. We will include our residents and their relatives (where appropriate) in all aspects of the planning of their needs.

We will care for our residents in an holistic way ensuring that privacy, dignity, choice individuality, respect and fulfilment are considered in our care.

Thorp House is a dual registered nursing/residential home. This means that some of our residents require nursing care on a regular basis, and others on a less frequent basis. Therefore you may find that you will have a district nurse visiting if, for example, you have a dressing that needs renewing, even though we have qualified nurses on duty 24 hours a day. This is to do with the way your placement is funded; it has nothing to do with the nursing staff.

We actively celebrate birthdays, and cakes and birthday tea are provided by the home

We will respect your right to follow any religion at Thorp House and will support and assist you in finding local support for you needs.

Thorp House has a newsletter which will be published on a 3 monthly basis. This will inform people of activities and other events such as birthdays.

Thorp House has an open policy for visiting. This is your home and you can have people visit as you wish. We would ask though, that if a relative is going to visit later at night, that we are informed for safety reasons. We will provide a private place for your visitors if your room is not suitable, or if you are having a lot of visitors.

Thorp House has 39 rooms which will accommodate up to 40 people.